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Case Study 09 · Search Visibility

Premium steakhouse group · Dublin 2 · name withheld · Full engagement period

706,000 impressions. And the gap they revealed.

The full funnel from first impression to reservation page — including the page-level breakdown that shows where demand is currently leaking rather than converting.

706K

Search impressions

Full engagement period

Source · Google Search Console

7.15%

Average organic click-through rate

26,182 organic clicks

Source · Google Search Console

1.15%

Reservation page click-through rate

124,501 impressions over five months

Source · Google Search Console

In brief

  • The weakest number in the dataset is published, not omitted.
  • Click-through rates are reported as clicks, not as bookings.
  • The next lever is capture, not more impressions.

The situation

Strong top-of-funnel visibility does not guarantee capture. The question was where demand was being served in search but not converted into a click or a booking.

What the period showed

Visibility work produced substantial impression volume, while the page-level breakdown shows where that demand is not yet being captured. Both are reported together rather than selectively.

The Funnel

From impression to action.

706K

Search impressions

Full engagement period

26,182

Organic clicks

7.15% average click-through rate

356,772

Business Profile views

Google Business Profile Insights

70,787

Actions from profile

Calls, directions, website and booking clicks

Page Level

Where the demand is going.

SurfaceImpressionsClick-through rateRead
Site overall706,0007.15%Healthy for a single-venue brand
Reservation page124,5011.15%Large latent demand, weak capture
Business Profile356,772 views19.8% action rateStrongest performing surface

Google Search Console impressions and clicks over a five-month window. Percentages are click-through rates, not conversion rates.

The Honest Read

The interesting number here is the weak one.

In five months, 124,501 people were served the reservation page in search results. Just over one percent clicked. That is not a failure of the work above it — the impressions exist because the visibility work put them there — but it is the clearest remaining opportunity in the dataset.

Most agency reporting stops before this line, because a 1.15% click-through rate is easier to leave out than to explain. It is included here because it is the next lever, and because a report that only contains flattering numbers is not a report.

The fix is not more impressions. It is a reservation page that answers what a guest wants to know before they commit — availability, what is served, what an evening actually costs — and a title and description that earn the click in the first place.

124,501 impressions on the reservation page. 1.15% clicked. The gap between latent demand and captured demand is the next piece of work, not a result to celebrate.

Source · Google Search Console · five-month window

Confidentiality and attribution

The venue in this case study is an established, well-regarded restaurant working with us under a confidentiality agreement, so it is described by market position rather than by name. Every figure is taken from the client's own third-party platform data.

Search, local profile and booking-platform figures are recorded by separate systems and are presented here as parallel indicators over the same period. Where a movement is not directly traceable to a single guest journey, it is described as correlation and commercial context rather than proven causation.

Strategy & analysis by Alex Opsenica, Moolah Media

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